Avoiding Disasters with fileSMART!

fileSMART is Rockend’s electronic document management system that enables the scanning, electronic filing and fast search and retrieval of documents. It is tailored specifically to real estate offices to assist their property management, sales and general accounts departments. It also offers a secure, centralised location to store electronic documents safely with virtually unlimited filing capacity, protecting your most valuable asset – your rent roll.A special feature of this system that other document management systems do not have is its ability to ‘talk’ to your trust accounting software for reduced data entry, greater accuracy and fast search and retrieval.

“We were able to print out all documents that we required because we had diligently scanned them into fileSMART. Without management agreements, tenancy leases or entry condition reports it would be next to impossible to effectively run an office”. 

Oxley First National’s use of fileSMART also ensured limited downtime and continuity of service to their clients. Geoff explains, “We were back in business as soon as soon as the water cleared from the office thanks to our ability to retrieve documents from fileSMART”. 

As well as offering peace of mind by storing electronic copies of all your paper files, the fileSMART system also gives you the ability to automatically collate and send your owners statements with attached invoices, saving you hours of staff time sorting, collating and attaching landlord statements each month.